Poor implementation of the Land Law and related laws has led to insecurity of tenure and opaque, deregulated development resulting in an environment which facilitates land grabbing and renders people more vulnerable to evictions and violence. To deal with this issue, many local NGOs, at the ground level, provide awareness-raising related to land law/rights to the communities through training, echo-training, workshops, and disseminating the related topics to their community target groups.  However, there is still a gap of this capacity building due to their limited education to catch up with new knowledge. They also have limited time to join the awareness-raising as they are busy with their cultivation, fishery, farming or daily labour-work to support their family.  In order to increase the awareness of the urban and rural people country–wide, to clearly understand land law/rights, land registration process, and other relevant information in improving land tenure security, requires the use of information and communication technology.  ICT tools (IVR 3-2-1 service) are an innovative way to empower poor communities including marginalized/vulnerable groups nationwide with legal education, advice and facilitation to make the process more transparent creating better access and control over land and natural resources.

For this purpose, SK with the financial support of HEKS/EPER, in cooperation with Viamo, developed a project called Using Communication Technology to Improve Land Tenure Security (3-2-1 service). This project covered the period of 9 months from September 1, 2017 till June 30, 2018. This project is financed by HEKS/EPER.